FAQ

These FAQs are for the guidance of international buyers only. Local buyers should discuss their questions on phone.

Table of Contents

1-  How do I know detailed information about a specific Item?

2-  Do I need to place a large order?

3-  How do I pay for an order?

4-  Which mode of shipment despatch is the best?

5-  What is your privacy policy?

6Do you hold ready stocks for quick shippment?

7 How much time is taken By Sea and how much time is taken by Courier service?

8-  If I pay advance, I would be concerned about the security of by shipment, can you Insure my shippment?

9When will I receive Invoices and custom documents?


 

How do I know detailed information about a specific Item?

You just select the item, note its Item Number (a number written in bold letter on the side of each item like: MT-100-01) and email us with your questions. It will save time if you describe its size, needed quantity and mode of despatch (By Sea or By Courier). We provide a general Price List to every interested customer but it is better that you inquire about your favorite item.

Back to Top

 


 

Do I need to place a large order?

You are not bound to place only large orders. If you are an individual, a salon owner or a small retailer, you can place an order with our minimum quantity limits (contact us with item number). However, in a large quantity order you will get nice discount.

Back to Top

 


 

How do I pay for an order?

Online credit card payment services are in process. Readily, there are two reliable methods of payments for your supply order:

No. 1: Advance Payment (Through Bank).

No. 2: Letter of credit through Bank.

 

For Shipment by Courier, you need to pay the amount in advance through Swift Money Transfer, Wire Transfer or as your Bank suggests (Contact your Bank for further information). For Shipment by Sea (especially when it is a large quantity), there are two options for that. You can make Advance Payment OR issue Letter of Credit. You may select whichever suits you the best.

About Advance Payment:

Advance payment can be made by Swift Money Transfer or Wire Transfer. It is quickest mode of payment, if you trust your supplier.

About Letter of credit:

It is the safest and most common mode of payments in International Trade. It assures the security for both parties.

Back to Top

 


 

Which mode of shipment despatch is the best?

 

About Despatch By Courier:

It is quickest and safest way to receive a shipment. It saves you a lot of paper works and custom clearance time taking process. Through this mode you will receive your shipment at your door. But it is only suitable for a small order (contact us).

About Despatch By Sea:

It is also a very safe way of shipment despatch. It takes 2 to 3 months period for the shipment to reach your selected seaport. Then it goes through a process of custom clearance to finally reach you. It is a time taking process and involves lot of paper works for both parties. Still it is a low cost mode of shipment. It suits only for large quantities.

Back to Top

 


 

What is your privacy policy?

We respect our customer's business privacy. We do not release, sell or distribute our customer's sensitive information to third party except for legal purposes.

Back to Top

 


 

Do you hold ready stocks for quick shippment?

We are not stockists of tools. Every item is manufactured on customer's demand in required quantity. In case of regular customers, manufacture time is minimized.

Back to Top

 


 

How much time is taken By Sea and how much time is taken by Courier service?

By Sea:

It depends on destination of seaport. However, after the despatch from our sea port (Karachi - Pakistan), it takes 60 to 90 days. (Time of production of an order is not included).

By Courier:

It takes only 6 working days, after despatch, to reach you. You can trace out your shipment online with the help of your tracking number provided to you on the day of despatch. (Time of production of an order is not included).

Back to Top
 

 

If I pay advance, I would be concerned about the security of the shipment, can you Insure my shipment?

We insure your shipment. In fact, all our shipments despatch By Sea are 100% insured. The insurance charges are already added in the price (CIF Prices). We will provide you an Insurance Certificate. As far as despatch by courier is concerned, it is a safest mode of shipment despatch and usually people do not consider to insure there shipment when it is coming through courier. But if you are so concerned about your investments, pay 2% extra of the Invoice value and you can insure 100% your whole consignment. An Insurance Certificate will be provided to you.

Back to Top

 


 

When will I receive Invoices and custom documents?

You will receive your Invoices and other Custom documents within 20 days after despatch of shipment.

Back to Top

 


If you have any additional question, please let us know.

 

[ Barber Scissors ] [ Pet Grooming Scissors ] [ PVD Colored Scissors ] [ Thinning Scissors ] [ Cobalt Strip Scissors ] [ Double Scissors ]

[ Economy Scissors ] [ Nail and Cuticle Scissors ] [ Embroidery Scissors ] [ Nail Nippers ] [ Cuticle Nippers ] [ Tweezers ] [ Nail Pushers ]

[ Pedicure Tools ] [ Manicure Sets ] [ Assorted Items ] [ Accessories ] [ Packing ] [ Dental ] [ Frequently Asked Questions ] [ Reviews ] [ Links ]

| Home | Products | Profile | Contact us | Articles | Site Map | Inquiry Form |

Designed by Multiplex Traders' Team

Copyright © MULTIPLEX TRADERS